Using ZERO For Labs

Member Materials

Scenario A

Your doctor sends your lab order directly to a DLO/Quest draw site.

You go to the DLO/Quest site, they draw the blood, test in their lab and send results to your doctor. Be sure to bring your Member ID card.

ZERO Covers 100%
Blood Draw & Lab Tests

Scenario B

Your doctor does a swab, blood draw, other laboratory or pathology test. Then sends the specimen to DLO/Quest.

DLO/Quest runs tests in their lab and sends results to your doctor. Be sure that your doctor includes your Member ID number on the lab order.

ZERO Covers Lab / Pathology Tests Only

Scenario C

Your doctor draws blood for lab work, then sends the sample to any non-DLO/Quest lab.

Tests are run at non-DLO/Quest lab, they send results to your doctor. Your ZERO benefit does not apply in this situation.

ZERO Covers Nothing

You can download your Member ID card from the myZERO app, by visiting my.zero.health.

Usando ZERO Para Laboratorios

Scenario A